Gerard Ratcliffe is licensed in the UK by the Institute of Charted Accountants in England and Wales.
Authorised and regulated by the Financial Conduct Authority (660857).
Lawson Fox Debt Solutions Limited is registered in England and Wales No. 7319288.
Our office address:
Lawson Fox Debt Solutions Limited
3rd Floor, Falcon Mill
To make a payment on account please call our payments team on 01204 804014 or use our secure online payment system.
We are unable to take payment on Credit Cards, but Debit cards are accepted. Payments are always made in British pounds.
As a client, you may receive payment requests via email. these are processed securely by our card services provider WorldPay.
It is important not to fall behind on payments into an arrangement. The arrangement may fail should you fall into arrears. Failing an arrangement could lead to further action being taken by your creditors and your home may be at risk.
Contact our payments team should you require any clarification or wish to speak to someone about your arrangement.
Complaints and refund policy
If you are in any way dissatisfied with any service we have provided you, or you wish to request a refund, please write to us at the above office address.
All matters are handled with the appropriate individual attention by senior staff. Refunds claims will be assessed on each circumstances and processed accordingly.
As an individual, you have the right to cancel within seven days of your contract with Lawson Fox, or seven days of receipt of the goods, i.e. commencement of undertakings at your request after booking in a payment with Lawson Fox (whichever is the longer). On notification of cancellation under these terms and after our review, any payments already made will be returned to you.